At shoplily.be, we work with BPOST. We aim to ship your package within 3 business days, which may be delayed to 5 business days. After shipment of the package, you will receive an email including a track & trace code. With this code, you can follow the delivery status.
ATTENTION! If you haven’t received your package after 10 business days, something went wrong. Contact our customer service via firstname.lastname@example.org and we will help you.
STORE PICK UP
We offer you the possibility of picking up your package at our flagship store in Mechelen. You can check this option during the ordering process.
DPD PARCEL SHOP
We offer you the possibility of picking up your package at your nearest DPD Parcel Shop.